Returns & Exchanges
At Pacsafe, we stand by the quality of our anti-theft gear and offer a 30-day return policy for unused products in their original packaging. We want to ensure you travel with peace of mind and complete satisfaction with your purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
Pack Your Gear
Securely pack the items in their original box with all hangtags attached to ensure the product remains protected during transit.
Drop Off and Refund
Hand your package to the designated carrier; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing